Every neon sign comes with a 1-year warranty on all electrical components. In the rare case that the sign burns out within a year of purchase, we will replace it for you free of charge.

Our signs are made to last a minimum of 50,000 hours, which is a minimum of 5 years if kept on 24/7.

If the sign arrives broken or defective, we will replace it for you free of charge. If this is the case, please send a photo/video proof of the defect to info@pinecrestmtl.com, and we will immediately produce a new piece for you.